FREQUENTLY ASKED QUESTIONS
What products does The Lady Chef offer?
The Lady Chef offers carefully selected pantry staples, including olive oils, ghee, honey, spices, and other food products.
Where do you deliver?
We currently deliver across India.
How long does delivery take?
Orders are usually delivered within 2 to 5 business days after dispatch. Delivery time may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.
How can I track my order?
Once your order has been dispatched, you will receive the available shipping and tracking information.
What payment methods do you accept?
We offer the payment methods available at checkout. The available options will be displayed when you place your order.
Can I cancel my order?
If you need to cancel an order, please contact us as soon as possible at info@theladychef.in. Cancellation may depend on whether the order has already been processed or dispatched.
Can I return my order?
Please refer to our Return & Refund Policy for information about eligible returns, exclusions, and refund procedures.
How do I request a return?
To request a return, contact us at:
info@theladychef.in
Please provide your order details and explain the reason for the return.
What should I do if I receive a damaged or incorrect product?
Please inspect your order when you receive it. If your product is damaged, defective, or incorrect, contact us immediately at info@theladychef.in so we can review the issue and assist you.
How can I contact The Lady Chef?
For questions, support, or order-related assistance, contact us at:
info@theladychef.in
Can I change my delivery address after placing an order?
Please contact us as soon as possible if you need to change your delivery address. Changes may not be possible after the order has been processed or dispatched.